Sayren Song

 If you change your mind and want to cancel your order, we cannot guarantee that we will be able to do so. If your order has been processed for shipping, we will not be able to offer a refund. Due to the hygienic nature of our products, we are unable to accept returns. We want all of our valuable customers to be satisfied, and we ask you to contact us within 14 days after you have received your order, may there be any problem. Please specify your order number and a brief description of the problem (error or missing items). If we judge that we are responsible for a mistake, we will contact you with further details and provide you with a return form.

All Faro Jabones products are formulated to comply with the EU (EC (No) 1223/2009).This Regulation is the requirement to ensure our products are safe for the user.

Faro Jabones products also meet the requirements of the legislation that all of our products have a valid Cosmetic Product Safety Report done by a highly qualified Toxicologist and Safety Assessor. Further more all our products are registered in the European Cosmetic Portal ( CPNP ).

Although all our soaps are formulated with care to be used for sensitive skin without fragrances we cannot guarantee that our soap or any other products is appropriate for your skin type. We recommend that you perform an allergy test by washing the inside of your arm & hands for a couple days. 24 to 48 hours should be ok. If irritation, redness or rash occurs, discontinue use immediately. Faro Jabones- products are for external use only.